1. Introduction
This privacy policy applies to all Trello apps developed by TopPath Corp. (“we,” “us,” or “our”) and outlines how we collect, use, and manage user data in connection with our applications and services available on Trello and other platforms. You agree to the practices described in this policy by using our apps.
2. Data Collection
We collect and use only the minimum data necessary to provide functionality, improve user experience, and ensure service quality. The data we may collect includes:
- Trello User Information: This includes profile information (such as Trello username, avatar, and workspace details) to enable functionality and ensure connectivity between Trello and our apps.
- Attachments and File Metadata: If our app facilitates the transfer of files or attachments, we may access file metadata (e.g., file names, types) and destination information (e.g., designated folders in connected services like Microsoft SharePoint and Microsoft OneDrive).
- Usage Data: We may collect non-personal information, such as usage patterns, device type, and other technical details to improve app performance, user experience, and troubleshoot issues.
We collect the following personal data for communication purposes: email, avatar, username, and full name.
3. Data Usage
Data collected by our apps is used solely for:
- Providing the app’s primary functionality, such as file syncing, task automation, and integrations.
- Enhancing user experience and ensuring compatibility with platform updates.
- Troubleshooting technical issues and improving app performance.
- Providing user support and responding to feedback.
Your data is processed securely, and we adhere to Trello’s data policies to ensure a consistent, safe user experience.
4. Data Access
Access to user data is strictly limited:
- Internal Access: Only authorized employees and contractors with a legitimate need to access the data for support, troubleshooting, or app maintenance purposes are permitted access.
- Third-Party Services: If our app integrates with external services (e.g., SharePoint), only the data necessary for this integration will be shared. All data transfers use secure connections, such as TLS encryption, in accordance with platform security standards.
We do not sell or rent any user data to third parties. Additionally, we ensure that third parties who process data on our behalf are required to comply with strict data protection policies.
5. Data Security
We prioritize the security of your data and use industry-standard protocols, including:
- Data Encryption: All data transfers between our apps and Trello servers are encrypted using Transport Layer Security (TLS) and 128-bit AES encryption.
- Data Retention: Our apps do not store user data permanently; any data used temporarily during processing is deleted as soon as it is no longer needed.
- Backups: Trello retains user data in encrypted backups for 30 days, after which it is destroyed in accordance with Trello’s policies.
6. User Choices
You have control over your data when using our apps:
- Privacy Settings in Trello: Trello users can control board and workspace visibility, allowing them to restrict access to members they choose.
- Profile Privacy: User profiles on Trello are public by default; however, users can modify profile information, such as removing profile pictures, if desired.
- Consent to Data Processing: By using our apps, you consent to our collection and use of your data as described in this policy. You may uninstall our app at any time, which will halt any further data collection.
7. Data Retention and Deletion
We adhere to Trello’s data retention policies. Trello may retain certain information, such as:
- Encrypted Backups: User data may be kept in encrypted backups for up to 30 days.
- Legal Compliance: Trello retains data necessary for legitimate business or legal reasons, including financial information, billing records, and information relevant to ongoing litigation.
- Cookies and Tracking Data: Information derived from cookies and tracking technologies is retained for a reasonable period in alignment with Trello’s policies.
8. Security Measures
Our applications implement advanced security measures, including Transport Layer Security (TLS) and 128-bit AES encryption, to ensure all communications between our apps and Trello servers are protected.
9. Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Users are encouraged to review this policy periodically. Continued use of our apps after any changes will constitute acceptance of those changes.
10. Contact Us
If you have questions or concerns about this privacy policy, please contact us at: support@softwarepath.net